It’s “Tax Time”, and we’re open for business!

It’s “Tax Time”, and we’re open for business!

When we changed calendars in January this year, none of us predicted what was to come! But like all of our clients, we have been adapting the ways we work in order to continue to provide our accounting and taxation services. 

As you may be aware, we temporarily closed our office and arranged for our team to work remotely over the past few months. However, with the lifting of COVID-19 restrictions, we are pleased to advise we are now able to offer some more flexibility in the way we operate. 

We are committed to keeping both our team and all of our clients safe during this pandemic. Therefore, our preference is that you send details of your expenses and income (where single touch payroll is not in place) via:

Once received, our office will then prepare your tax return and once drafted, we will arrange an appointment time with you, either online or over the phone. This way we can ensure you don’t miss out on any deductions you are entitled to. 

However, if you are unable to send your information or would prefer to meet with us in person, we are happy to arrange a face-to-face appointment at the Springwood office. 

Given the size of our office, we do need to limit the number of people inside at any one point in time. Therefore, our Springwood office will be open for appointments only as follows: 

Monday 8:30am – 5:00pm 
Tuesday 8:30am – 5:00pm * 
Wednesday 8:30am – 5:00pm * 
Thursday 8:30am – 5:00pm *
Friday No Appointments **
Saturday Appointments available by request 
* After hours appointments can be made by request. 
** Each Friday Ausena Accountants can be contacted via phone or email. 

Please do not attend the office if you have experienced a fever, cough, sore throat, shortness of breath or travelled overseas or to a COVID-19 hotspot in the month prior to your appointment. If you develop symptoms between making a booking and your appointment, please contact us to reschedule or to discuss alternative options.

We thank you for your ongoing support and patience with us as we work together in this rapidly changing landscape. We look forward to working with you for your taxation and accounting needs.